FAQs
How can i contact Unique Sabrose?
You can email us at info@uniquesabrose.com where our customer service team will be happy to help you with whatever you need!
Do you ship worldwide?
Yes
Where do you ship from?
We ship from China, USA, etc.
Can i change or cancel my order?
As we aim to process orders as fast as possible, you must request any changes /cancellations within 12 hours of ordering. All request after this time will be denied. Your order can be return for a full refund after it is received.
What payment method do you accept?
We accept all major credit cards(Visa, Mastercard, Amex) and PayPal payment
How long will it take to receive my order?
Due to high demand, orders may take 2-4 to arrive
What if i don't receive my order?
If you don't receive your order within 30 days after shipping, you are eligible for a full refund.
Will i be charged with customs and taxes?
The price displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to it's final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details and charges, please contact your local customs office.
Can I change my shipping address after placing an order?
Please contact us as soon as possible if you entered an incorrect address. We can only make changes before your order has been processed or shipped.
What happens if my package is delayed?
Occasionally, shipping carriers may experience delays due to high order volumes, weather, holidays, customs, or other circumstances outside our control. Please use your tracking number for the latest delivery updates, or contact our support team if you need assistance.
Is my payment information secure?
Yes. Payments are processed through secure payment systems, and we do not have access to your complete payment card details.